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04-07-2024 12:03 PM in
OthersHello All,
Recently Samsung Max VPN stopped working for Prime Video, earlier it was working fine. Anyone having fix or workaround for it?
Thanks
- Tags:
- Samsung Max VPN

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04-08-2024 03:20 PM in
OthersDear Samsung Member,
Greetings from Samsung Customer Support!
As per your query, we request you kindly share the log file. This will help us to investigate further and resolve this issue.
Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
Warm Regards,
Samsung Customer Support
