docbharath
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02-15-2024 10:43 AM in
Others
Has anyone have similar issue? Sometimes recent button doesn't work. Restart fixes it. If I press recent button several times in a burst it locks the phone. Tried everything including good lock, nothing seems to fix this. I have noticed this while using notes app and google assistant in background.
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859
Active Level 10
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03-15-2024 07:27 PM in
Others
Dear Samsung Member,
Greetings from Samsung Customer Support!
As per your query, we request you share the log file also share images and a short video clip of the issue for better understanding. This will help us to further investigate and resolve this issue.
To attach the log file: Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
Warm Regards,
Samsung Customer Support
Greetings from Samsung Customer Support!
As per your query, we request you share the log file also share images and a short video clip of the issue for better understanding. This will help us to further investigate and resolve this issue.
To attach the log file: Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
Warm Regards,
Samsung Customer Support
jayantaaaa
Beginner Level 2
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03-18-2024 09:23 PM in
Others
My recents button not working

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