Has anyone have similar issue? Sometimes recent button doesn't work. Restart fixes it. If I press recent button several times in a burst it locks the phone. Tried everything including good lock, nothing seems to fix this. I have noticed this while using notes app and google assistant in background.
Kindly reset factory data with backup then try to it's again. If you like please accept as a solution it's help to others users also, click 3dots in my reply section and click on accept solution. Thanks.
Kindly reset factory data with backup then try to it's again. If you like please accept as a solution it's help to others users also, click 3dots in my reply section and click on accept solution. Thanks.
As per your query, we request you share the log file also share images and a short video clip of the issue for better understanding. This will help us to further investigate and resolve this issue.
To attach the log file: Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
