Original topic:

S23 ultra bug after update

(Topic created on: 11-26-2023 03:34 PM)
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shukz
Beginner Level 2
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There was an option to convert normal taken photos to portrait mode in edit option. After latest update only remaster picture is available. what's with that? Why that feature is removed?
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Samsung_OneUi
Expert Level 5
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Dont worry it will be updated soon. For now, Use Galaxy Enhanse X app from Galaxy Store.1700994191514.jpg
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S_Kumar73
Expert Level 5
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It was there in the name of Background effect when u swipe up the image it will pop-up. 1700998550529.jpg
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cs_member10
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Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. This will help us to further investigate and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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