S23 ultra Green line

[Aneena05]

I’m using a Samsung Galaxy S23 Ultra and recently noticed a green line appearing on the display. I haven’t dropped the phone or exposed it to water/physical damage, so this seems to be a display fault.

Can you please guide me on the next steps for service or replacement?
Thanks in advance.

[RontuG]

I m also using s23 today i noticed a green line appearing on left side of the display.

[Aneena05]

Yes I got the green line today

[Chinmay96]

Samsung does provide a free screen replacement for several Models including S23 Series affected by this issue.

Eligibility conditions typically include:

1) The phone must have been purchased within the last 3 years.
2) The device should not have any physical or liquid damage.
3) Original invoice/purchase proof is needed.
4) Some labor charges may apply (often a modest fee).

The deadline for a free screen replacement for the “green line” issue on the Galaxy S23 / S23 Ultra is 31 December 2025 (as per Samsung India’s support policy)

[Aneena05]

How to get this?

[Chinmay96]

For that you have to visit Samsung Authorized Service Centre.

[Nature_photographer]

Have you received the September security patch update, including the Google Play update?

[Aneena05]

Yes, I updated

[Nature_photographer]

Did the green line show up right away after the update, or did it take a while?

[Aneena05]

Yesterday I downloaded the update, but did not install it. Today I got the green line.