Original topic:

S23 ultra Green line

(Topic created on: 3 weeks ago)
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Aneena05
Active Level 1
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I’m using a Samsung Galaxy S23 Ultra and recently noticed a green line appearing on the display. I haven’t dropped the phone or exposed it to water/physical damage, so this seems to be a display fault.

Can you please guide me on the next steps for service or replacement?
Thanks in advance.

Others
Ohh😮, when did you purchased it ?


May you get the free screen replacement 🖤

I'm also using S23 Ultra, hope so i don't get that any line issue 🖤
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Aneena05
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July 2023
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Ohh
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ram_ram
Expert Level 3
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Ask for free replacement in samsung service center. My s22 mobile display got Green line on 1st of Jan after software update out of warranty after repeated request samsung changed my mobile display free of cost samsung service center and samsung customer support don't helped me at first I sent Email to Samsung care plus I got positive reply try
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Aneena05
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Can you share the email address with me?
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ram_ram
Expert Level 3
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Samsung care 1759215491774.jpg
goodthings
Expert Level 5
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Kindly complaint to Samsung customer care support through Samsung Members App as error report also send log files along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept it's as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
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You're welcome to here.
akash00_0
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Go to service centre its free replacement
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Aneena05
Active Level 1
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Yes, they said they provide free replacements.