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10-19-2023 10:36 PM in
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10-23-2023 12:23 PM in
OthersThank you for reaching out with your concern regarding the S23 FE 5G and its connectivity issue with Etisalat's 5G network.
In cases like these, it's important to ensure that your device is intended for use in the Gulf region. The compatibility of a device with a specific network provider, including 5G capability, is determined by the device's hardware and software configuration. These configurations are established during manufacturing and tailored to the region or country where the device is intended to be used.
Given that 5G technology can vary from one country to another, it's essential for the device to align with the specific requirements of the local network providers in each region. To resolve the 5G connectivity issue, please verify that your S23 FE 5G is designed for the Gulf region.
You can reach us when you visit the link below to check our support channel for further assistance regarding checking the region of your device:
https://www.samsung.com/ae/info/contactus/
Thank you for choosing Samsung.
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11-19-2023 01:16 AM in
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11-23-2023 09:04 AM in
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11-23-2023 09:06 AM in
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