Original topic:

S23 FE not working 5G for Etisalat network

(Topic created on: 11-01-2023 02:44 PM)
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CPhilip
Active Level 1
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Hi,

Did any one face issue S23 FE 5G issue with Etisalat 5G network?,it seems its only receiving 4G+ only,even its set to automatically set to higher network.Du is fine for 5G it seems.I did contact Etisalat they could not fix.

May be I need to wait for next software update to fix the 5G issue from Etisalat.
5 Comments
Samsung_specialist
Community Manager
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Thank you for reaching out with your concern regarding the S23 FE 5G and its connectivity issue with Etisalat's 5G network.

In cases like these, it's important to ensure that your device is intended for use in the Gulf region. The compatibility of a device with a specific network provider, including 5G capability, is determined by the device's hardware and software configuration. These configurations are established during manufacturing and tailored to the region or country where the device is intended to be used.

Given that 5G technology can vary from one country to another, it's essential for the device to align with the specific requirements of the local network providers in each region. To resolve the 5G connectivity issue, please verify that your S23 FE 5G is designed for the Gulf region.

You can reach us when you visit the link below to check our support channel for further assistance regarding checking the region of your device:
https://www.samsung.com/ae/info/contactus/

Thank you for choosing Samsung.

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CPhilip
Active Level 1
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Guys,this afternoon I see that I get 5G activated on Etisalat network for S23 FE.Finally 😀
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Taha2711
Beginner Level 2
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I am having the same problem on my s23 it's not showing 5G
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Saravanan_en
Active Level 1
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@CPhilip have you got UI 6 updatefor your S23 FE mobile?
CPhilip
Active Level 1
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Not yet,may be on next month 1 week I am expecting UI 6 updates.