Original topic:

S20fe 5g heating issue after 5.1 update

(Topic created on: 03-12-2023 01:18 PM)
150 Views
PratikParab
Active Level 4
Options
Others
Dear Team,

 I'm facing heating issue on my s20fe 5g after 5.1 update. Please fix this issue on priority. 

2 Comments
Others
Sorry for the bad experience. If your Samsung Galaxy S20 FE is facing heating issues after a software update, here are some solutions you can try:

1. Clear Cache and Data: Go to Settings > Apps > Samsung Members > Storage > Clear cache/data.

2. Uninstall Unused Apps: If you have apps that you rarely use, uninstall them. These apps may be running in the background and consuming resources.

3. Disable Background App Refresh: Go to Settings > Apps > Samsung Members > Battery > Background app refresh > Turn off.

4. Turn off unused features: Features like NFC, Bluetooth, Wi-Fi, and location services may also contribute to heating. If you're not using them, turn them off.

5. Perform a Factory Reset: If the above steps don't work, perform a factory reset. This will erase all data from your device, so make sure to backup your important files before proceeding.

6. Contact Samsung Customer Support: If the heating issue persists, contact Samsung customer support for further assistance. They may provide you with additional troubleshooting steps or recommend a repair or replacement.Contact Samsung Customer Support: If the heating issue persists, contact Samsung customer support for further assistance. They may provide you with additional troubleshooting steps or recommend a repair or replacement.

If the problem is solved, then please click on 3 dots near my first comment and accept it as a solution to help others. Thank you 😊
0 Likes
cs-member11
Moderator
Moderator
Options
Others


Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes