All of sudden today my Samsung galaxy a50s started to restart repeatedly don't know why but i am getting this problem repeatedly plz help me to solve this issue. After reading on multiple forums came to know it's Samsung inbuilt issue arise after 2 year of use (power IC issue people say). If that will be the issue so i will never purchase Samsung device for cheating their customer
I am facing the same restart problem with Galaxy M32. Samsung is giving updates nowadays to brick your phone, and when you call the customer care they will say your phone mother board is having some problems. While it's clear like day light that it was caused by an update given by Samsung
Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue. Kindly use a genuine Samsung charger.
Note: We always recommend using a genuine Samsung charger for charging your device. There are two methods to disable the auto-restart function Method 1
Please follow the below steps: Step1: Navigate to the app's screen and tap on Settings. Step2: Tap on General management. Step3: Tap on Reset. Step4: Disable Auto restart (if enabled). Step5: Auto-restart disabled.
Please follow the below steps: Step1: Go to "Settings" Step2: Tap on "Battery and device care" Step3: Tap on Three dots Step4: Tap on "Automation" Step5: Disable "Auto-restart at set times" if enabled
In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback >Error report).
Thank you for writing to Samsung. Warm regard, Samsung customer support
