Regarding problem with Dual Whatsapp

[Reddy278]

Dear All, I am using M30s mobile. I observed that images or files which I received in my dual whatsapp are saved in my mobile, that's there is no media folder in dual whatsapp. I am facing this for last 2 days. I request someone guide me to resolve the issue. Thank you 😊

[Reddy278]

I have Uninstaller and installed, media folder is available for 5 min, then it will disappear

[Reddy278]

Dear All, I am using M30s mobile. I observed that images or files which I received in my dual whatsapp are not saved in my mobile, that's there is no media folder in dual whatsapp. I am facing this for last 2 days. I request someone guide me to resolve the issue. Thank you 😊

[Jonnas]

Same problem with  Samsung A50 and F41 

[OptimusPrime108]

Check under root/storage/emulated/95 if you see anything.

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support