Original topic:

Quick share problem

(Topic created on: 03-05-2024 11:08 PM)
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kishor_23
Active Level 3
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I have been facing so many problems trying to share img ,video to non samsung phones using quick share .

Problems like 
Loss connection in between file transfer 
Transfer speed is very slow compare
4 Comments
Anonymous
Not applicable
Others
bro i cannot show the neighbor redmi phone ,with other latest phones it connect easily more than android 10
kishor_23
Active Level 3
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Is it fast
K_K_Y
Active Level 10
Others
Ha yrr
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cs_member10
Moderator
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Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. This will help us to further investigate and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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