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04-01-2020 12:23 AM in
OthersMy husband bought new phone S10lite Samsung two weeks ago. Yesterday we saw a blinking light on screen while making a call. I checked on net this is proximity sensor but my husband told me when I buy this and made a call I didn't notice this blinking light on screen. He is thinking there is some issue with the phone. Can you please help me out? Is there any issue with the screen or it's a default feature?
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04-01-2020 03:07 AM in
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04-14-2020 10:18 AM in
OthersDear Samsung Member,
Greetings from Samsung Customer Support!
Proximity Sensor is a default feature of Samsung Device.
Kindly attach the log file and send it to us in the Samsung member application (attach when the issue occurs within first 15 minutes of the occurrence of the issue.):-
Samsung Members App > Feedback >Error report > Attach log file for any issue
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
