Original topic:

Please clear the confusion about S10lite

(Topic created on: 04-01-2020 12:26 AM)
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S102
Beginner Level 2
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My husband bought new phone S10lite Samsung two weeks ago. Yesterday we saw a blinking light on screen while making a call. I checked on net this is proximity sensor but my husband told me when I buy this and made a call I didn't notice this blinking light on screen. He is thinking there is some issue with the phone. Can you please help me out? Is there any issue with the screen or it's a default feature?

4 Comments
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Relax, that's new type of proximity sensor, if its blinking that means device proximity sensor is working properly..njoi your new device 👍🙂

Reference screenshot(S10 SERIES, SAME PROXIMITY SENSOR)
Anonymous
Not applicable
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that's your proximity sensor dont worry about that . the sensor is under neth the display so it will blink while calling 

immi007
Expert Level 5
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that's proximity sensor.
stop worrying.
nice comments sidhabhi and tom
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cs_member9
Active Level 7
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Dear Samsung Member,

 

Greetings from Samsung Customer Support!

 

Proximity Sensor is a default feature of Samsung Device.

 

Kindly attach the log file and send it to us in the Samsung member application (attach when the issue occurs within first 15 minutes of the occurrence of the issue.):-
Samsung Members App > Feedback >Error report > Attach log file for any issue

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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