Problem in Samsung Galaxy A10s

[Mukunda13]

I am using Samsung Galaxy A10s with the latest software and every time I turn my screen off it doesn't open and I have to force restart the phone to open. Please help me to fix this.

[RαʝҽʂԋKυɱαɾ21]

VISIT SAMSUNG SERVICE CENTER !
AND INSPECT YOUR DEVICE !

[Zenhal]

Please check it in safe mode

[Mukunda13]

Yeah I checked but it still didn't work.

[Zenhal]

If this issue persist then reset your device and check

[panasonicp85]

Samsung galaxy A19iPhone

[Samsung_Support2]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support