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OthersDear Samsung member,
Greetings from Samsung customer support.
We acknowledge your query and will surely assist you regarding the same. We'd like to inform you that you can find it by search the name, enter the file type or link type you want.
In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support