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04-15-2024 10:44 AM in
OthersIf you are facing this issue on your Samsung phone, you can try the following:
* Restart your phone. This can often fix minor software glitches.
* Check for software updates. Samsung regularly releases software updates that can fix bugs and improve performance. To check for updates, go to Settings > Software update > Download and install.
* If the issue persists, you can try resetting your phone to factory settings. This will erase all of your data, so be sure to back up your phone before doing this. To reset your phone, go to Settings > General management > Reset > Factory data reset.
If none of these solutions work, you may need to contact Samsung customer support for further assistance. You can do this by going to the Samsung website and clicking on the "Support" tab. From there, you can search for your specific phone model and find contact information for customer support.
Here are some additional tips that may help you fix the issue:
* Turn off any battery saver modes that may be enabled. These modes can sometimes limit the amount of information that is displayed in the status bar.
* Check if there are any third-party apps that are interfering with the status bar. If you suspect that an app may be causing the problem, try uninstalling it and see if the issue goes away.
I hope this helps!

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04-15-2024 09:21 AM in
OthersDear Samsung Member,
Greetings from Samsung Customer Support!
As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.
Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
Warm Regards,
Samsung Customer Support
