Original topic:

NETFLIX issue

(Topic created on: 10-29-2022 11:17 PM)
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Swapnil15
Beginner Level 4
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So whenever I try to open Netflix and stream something online it stuck on the loading screen and does not work anymore I can only hear sound and afterwards my phone restart itself does anyone else also facing any similar problems like this with their streaming application or with the Netflix in particular
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cs_member8
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Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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