Original topic:

Movie to V Brand From Samsung

(Topic created on: 09-04-2024 09:24 AM)
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Nanikutty
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Hi everyone,

As I mentioned in my last post, I'm switching to the Vivo X100 Pro from the Samsung M51.

I really want to thank Samsung for creating the M51 with its gigantic 7000 mAh battery. It still performs wonderfully, and the display is amazing for watching movies and documentaries (except for HDR content, which turns the screen yellow).

The camera, however, is where I was disappointed. Nowadays, most smartphone brands offer RAW support in their native camera apps, but Samsung doesn't—at least not in models priced below 50k.

Additionally, Samsung hasn't done much to keep their community active compared to other brands like OnePlus, Vivo, Oppo, etc. They do try, but in smaller numbers. As a photographer, I've showcased my skills with the M51 many times, but Samsung's social media handles never featured those images. I understand if they didn't find them appealing, but I’ve seen many ordinary, or sometimes below-average, photos featured just because they were taken with flagship phones.

This experience hurt me, and I decided to switch to a brand that values all their models equally. Nonetheless, I'll keep the M51 as a backup device.

Thanks, everyone.
1 Comment
cs_member10
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Dear Samsung Member,

Greetings from Samsung Customer Support!

We appreciate you taking the time to share valuable comments, and taking your valuable feedback. Samsung provides top-tier specifications and designs in their devices for users who prioritize premium features and technologies. Each device has unique features based on the hardware and software. Our products have great features and performance, and they pass through rigorous, globally recognized quality checks. If any issue occurs then we are always helping our customers to resolve their issues.

Warm Regards,
Samsung Customer Support.

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