Original topic:

Incoming and outgoing call are stopped after updating phone

(Topic created on: 07-17-2021 01:57 PM)
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Tuttukhushisach
Active Level 1
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I have updated my Samsung Galaxy S8+ software as it has asked fir an hour back. And since then i cannot make calls and people who are calling me, to them my phone is showing switched off. I don't know how come it is possible as my mobile data is working fine and all other functions are working. 
But simply i cannot make calls and no other call are coming to my phone and it is showing switched off to them. I am really worried. Please help me out.


17 Comments
ARJUNB
Expert Level 3
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No problem. Plz share your mobile
Under setting-connections - mobile network if using jio plz select lte only.
Under apn setting reset to default. After this switch off your mobile and check. Also which carrier are u using. 🤔
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Ohk thnx, let me it once
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I did it, but no difference
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M using jio
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Using Samsung galaxy S8+
Using jio
Updated 1 hour back
Incoming and outgoing call not working
Other functions working fine ( including mobile data is also working fine)
I did what u ask, I did LTE only
And then switched off and on my phone
Still no difference
Please help me out, I have to make urgent calls.
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Chaman17
Active Level 8
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Try resetting network settings.
Go to Settings - > General Management - > Reset - > Reset network settings.

Also, after updating, you should clear cache partition by going into recovery menu.
It might work.
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Did
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Not working
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Chaman17
Active Level 8
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Did you clear cache partition?
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