Original topic:

Important information to share

(Topic created on: 09-21-2021 08:22 PM)
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Samsung_R6xdTfQ
Beginner Level 2
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Dear friends, this is to bring to your attention about a scam that has happened to me. I recently bought a new Samsung phone and the dealer said that he would send me the receipt the following day. I agreed as I have purchased from him earlier too. But instead of sending the receipt he wanted the password to my Samsung Smart Club account. When I refused he has not sent me the receipt of my purchase and has been pestering me for the password instead. I am really worried and have sent an email to the Samsung officials. Let's see if they can help me.I just wanted to share my experience so that nobody gets cheated like me.

3 Comments
Anikroyale
Expert Level 5
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You should consider contacting your nearest police station and receipts are supposed to be given at the same time as purchase of your device, and it doesn't have anything to do with smart club.
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NishitMehta
Active Level 7
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Have You Bought From The Samsung Store Cafe
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cs-member13
Expert Level 4
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Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. As you have already sent the email regarding the issue you with this. Please be assured and the team will help you with this.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support.

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