Original topic:

How to ask question and send feedback to Samsung

(Topic created on: 08-20-2020 11:25 AM)
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iamiceparticle
Expert Level 4
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Hi Users,

I see many of you posting here, asking Samsung to provide features or include their device for 3 years OS update.

I am not sure whether anyone pass on your feedback to Samsung.

But you can do one more step in order to make sure your feedback goes to Samsung.

Ask question to samsung Customer Support.

Follow below steps:
1. Click on + icon on the home page of app.

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2. Click on ask question. And send your question or feedback to the Samsung. They will inform concerned team about your feedback.
You can send error reports also by clicking error reports icon above to ask question.

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101 Comments
vicky9426
Beginner Level 2
Others
Hello samsung team,
Recently I've bought m32 5G Mobile. I don't have swipe to capture. I'm totally unsatisfied with the level of service.
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mnuahsjdb
Beginner Level 2
Others
In my phone opition of secure folder is not showing..
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mnuahsjdb
Beginner Level 2
Others
My phone is samsung a22 4g and it is not showing secure folder opition please fix it
0 Likes
Members_T9R6G74
Beginner Level 2
Others
0 Likes
pr1946
Beginner Level 2
Others
Please update the option to take screenshot by using Palm swipe in J6 plus
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Saamdu
Beginner Level 3
Others
Can Samsung Health App not add walking/jogging together. I am 65 years old and I do a fast walk or a slow jog of 5 km daily. I have to keep on switching between walk and jogging and back to walk...can it ease it. I thus far haved owned five phones of Samsung. Two are still in use. The older one is Galaxy Note 10, which was ery expensive when I bought a few years ago.
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Lbujji
Beginner Level 2
Others
Why did my phone 📱 signals problem...
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Rodders smith
Beginner Level 2
Others

A8 Samsung software updates are  causing  problems with Samsung internet button actually working  its  starts  redirecting to other websites ever since I started using there software.

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SAMAVIKAS
Beginner Level 2
Others
I am using note 20 ultra & s22 ultra in my note 20 ultra showing call history around past six months data it is showing but in s22 ultra not showing even one month call history
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sand2k3
Beginner Level 2
Others
Hello i am using the note 20ultra here in banglore
So my question is when will i get the 5g update on my device so that i can use the new airtel 5g services
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