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08-06-2022 09:47 AM in
OthersDear Samsung member,
Greetings from Samsung customer support.
We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same.
Note: If you have taken the backup of the data then we request you please follow the below-mentioned steps. If you didn't take the backup of data then there is no way to retrieve the data.
1. From Settings, tap Accounts and backup and then tap Restore data under Samsung Cloud.
2. Select your desired device from the drop-down at the top, and then select the content you want to restore.
3. Next, tap Restore. If needed, follow the on-screen instructions to download your backup data.
Thank you for writing to us.
Warm Regards,
Samsung Customer Support.