Original topic:

For back up

(Topic created on: 07-29-2022 09:17 AM)
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Ashish2508
Beginner Level 2
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Hi sir, my mobile has rest how I don't know my all data is earese and I need a backup option..
I have switched of my mobile for lectures i college. When I have open my phone they told me restart your phone and I have resrted my phone and my all data is deleted.
So pls can you me a suggestion for it..

4 Comments
amanjalwehra
Expert Level 3
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Which phone
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amanjalwehra
Expert Level 3
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Bro there is no backup option, aap ne galti se shayad reset krdiya phonr
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Ashish2508
Beginner Level 2
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Ok
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cs_member8
Moderator
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Dear Samsung member,

Greetings from Samsung customer support.

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same.

Note: If you have taken the backup of the data then we request you please follow the below-mentioned steps. If you didn't take the backup of data then there is no way to retrieve the data.

1. From Settings, tap Accounts and backup and then tap Restore data under Samsung Cloud.
2. Select your desired device from the drop-down at the top, and then select the content you want to restore.
3. Next, tap Restore. If needed, follow the on-screen instructions to download your backup data.

Thank you for writing to us.
Warm Regards,
Samsung Customer Support.

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