Original topic:

For all getting green line and those who are not getting

(Topic created on: 09-05-2024 07:53 PM)
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ARJUNB
Expert Level 3
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Guys their has to be some reason that why only few models 😳 are getting these green line issues and not all. 

Suppose if s23 model 🤔 sold out of 10 sold only 3 to 5 are getting this green line and not all 10 /10 users are getting. 

Something is not fitting correctly. Their has to be a loop hole which we all are missing somewhere. 

I keep seeing few of my friends here getting green line issue but when I enquire from my friend circle using same brand they say we are good no such problem that's strange 🤔 


10 Comments
jesminabegum
Beginner Level 2
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Jesmina begum 20240905_195419_1000002644_1725546268.jpg
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Nallu
Active Level 4
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Hey you have uploaded a wrong photo mistakenly.
vishal261214
Active Level 8
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My s21ultra got green and pink line after update
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Samsung_OneUi
Expert Level 5
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Nothing just stop using 120hz mode. 60hz mode is enough for normal use.
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Nallu
Active Level 4
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You are right.. not all mobiles.. but who is responsible for this defect ? who suffers? Only the customers.
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Sanjubaba24
Active Level 1
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Just see you tube videos on samsung green line issue. Many users are affected by this after 6.1 update. Even A73 mobile is part of series of mobiles affected. Samsung should seriously think about its solution.
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Others
S22 plus .. two day ago got white line
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cs_member10
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Dear Samsung Member,

Greetings from Samsung Customer Support!

We want to inform you that it is our best endeavor to provide you with an impeccable product experience at Samsung. Our products pass through rigorous quality checks which are globally recognized. The issue could occur due to usage and various other factors, in case there is any kind of issue that occurs after the update then we are always helping our customers to resolve their issues.

In case anyone facing a line issue on their devices. So, we would request them kindly visit the service center and inspect your device with the technical team end, they will provide them with all the information in a better way after inspecting the device physically.

You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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Biren55
Active Level 8
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Post this issue on Twitter, Facebook, and Instagram by tagging Samsung India so that you will be contacted later.

Also, email it to the Samsung India CEO.
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