Original topic:

FALSE ADVERTISING LIES BUY AN IPHONE

(Topic created on: 03-01-2021 10:56 AM)
284 Views
Av1234
Active Level 1
Options
Others
Received an advert from Samsung.com buy an s21 ultra from telkom and receive ear buds ,tag ,Samsung care at 499 and s pen with Clearview cover . No Clearview case and s pen Received. Samsung and telkom both blame each other but the email was from Samsung. Customer care every one has a different answer . Have emails in hand and call recordings . No one wants to own up 
0 Likes
4 Comments
Maps_sam07
Moderator
Moderator
Options
Others

Hi  Av1234 

 

Please forward emails and call recordings to tellus@samsung.com 

0 Likes
Ryan9mm
Active Level 5
Others
Please stop refering to Samsung as "false advertising" and "lies" in your posts.

I think Telkom are at fault by saying the cover and S pen are included in the promotion, because they are not!.

Telkom are the ones lying.

The Samsung Promotion is only for the Buds Pro, Tag and R499 once off care cover, nothing else.

If you want to fall for a 3rd party outlets marketing tactics that is on you, not Samsung
0 Likes
Av1234
Active Level 1
Others
again don't make assumptions that you don't know any details about . do you work for Samsung?? if you do then this is exactly my point . how can Samsung have a person like you try to cover up for their errors. I have an email from Samsung
0 Likes
QuintonWP
Active Level 1
Others
Bud in all fairness, no service provider is perfect and that's life, this is the first time I'm going onto this forum and all I see is you slating samsung and rating apple, if you hate samsung that much because you frustrated that you didn't get the gifts that were promised to you due to a miss In formed or a miss communication then just go buy the items you never received or better yet, go buy an apple and we will see you back in a few months when they bring out a new model amd yours is made redundant.
0 Likes