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03-08-2021 09:24 AM in
OthersSolved! Go to Solution.
1 Solution
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03-08-2021 01:31 PM in
OthersHi Mirnajvb
Kindly clear your cache and reset camera settings
Open camera >> Settings>> Reset Settings.
Follow the steps below to do this:
- From the home screen, swipe either up or down to access apps.
- Select Settings.
- Select Apps.
- Select Camera.
- Select Storage.
- Select Clear Cache.
If the issue persists, please perform a soft reset of your device.
Press and hold the power and volume down buttons for about 10 seconds.
*The device may take a screenshot, however keep holding the buttons for a few more seconds.

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03-08-2021 01:31 PM in
OthersHi Mirnajvb
Kindly clear your cache and reset camera settings
Open camera >> Settings>> Reset Settings.
Follow the steps below to do this:
- From the home screen, swipe either up or down to access apps.
- Select Settings.
- Select Apps.
- Select Camera.
- Select Storage.
- Select Clear Cache.
If the issue persists, please perform a soft reset of your device.
Press and hold the power and volume down buttons for about 10 seconds.
*The device may take a screenshot, however keep holding the buttons for a few more seconds.
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