Original topic:

Extended warranty claim issue

(Topic created on: 09-03-2022 05:21 PM)
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Dj0647
Beginner Level 2
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Hi I'm samsung lover but this time samsung big game with me.  I purchased Samsung TV from flipkart site and tv delivered 8 april 2019 and I purchased extended warranty 8 April 2020.
Now I claimed the extended warranty they said this warranty is not updated please claim refund. 

3 Comments
Anikroyale
Expert Level 5
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What was your extended warranty package? How much was the amount and for how many years was it applicable?
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Dj0647
Beginner Level 2
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Around 10k for 3 years
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Anikroyale
Expert Level 5
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In that case, I would request you to fill in this form to take this case directly to the CEO:

https://contactus.samsung.com/customer/contactus/formmail/mail/MailQuestionGeneralNew.jsp?siteId=592...

Make sure to fill in all the details and don't forget to include your extended warranty's invoice. You should receive a call back from Samsung and you should be getting a free service.

By the way, may I know what issue your are facing with your TV?
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