Device not certified

[babailyas]

Please help me my google play store showing your device is not certified and whenever i install google pay or any other banking applications it showing your phone is rooted but i have not rooted my phone and soo many applications are not showing in play store like Netflix etc

[AlenSony소니알렌]

https://support.google.com/googleplay/answer/7165974?visit_id=637627862347610821-1037686309&p=uncert... support at google

[Kawsar4s]

Play Protect cerfitification? Clear your cache memory from play settings.

[babailyas]

Tried that i also do reset to default but not work

[Kawsar4s]

Now problem fix?

[babailyas]

No not fixed

[Manindersingh]

Is it now solved ?🤔

[babailyas]

Noo bro non of the process works i think i have to do now hard reset that will be last option

[Samsung_Support2]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support