Original topic:

Camera issue

(Topic created on: 03-15-2023 02:16 PM)
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Jasi87
Active Level 4
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When i shoot with portrait video mode it feels some stuttering. Does any one have the same issue?
Device s23ultra
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3 Comments
Anusuman
Active Level 3
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No
You need to update all apps and restart your phone.....then it will be solved
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Jasi87
Active Level 4
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All apps r up-to-date and even tried restarting, but doesn't work.
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cs_member8
Moderator
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Dear Samsung member,

Greetings from Samsung customer support.

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same and please follow the easy troubleshooting steps which might help to solve the issue.

Clear camera app data: Settings >> Apps >> Camera >> Storage >> Clear data.

Reset camera settings: Camera >> Settings >> Reset Settings >> Tap on Reset

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Thank you for writing to us.
Warm Regards,
Samsung Customer Support.

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