Backlight strips or panel problem

[jatinurang]

Samsung frame tv 2021

This is a backlight strip or panel issue—the screen stays half bright and half dark. The bright side gets hotter, while the dark side stays cooler.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We hope this message finds you well. We want to inform you that if you are facing any issues with your device, you can reach out to our support services for assistance.

You can connect with our Calling support team helpline at: 1800-40-7267864

Additionally, our whatsapp support team is available at the same number: 1800-5-7267864.

Please do not hesitate to contact us if you need help. We are here to assist you.

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Samsung Customer Support