Original topic:

Auto Restart - Samsung M30s

(Topic created on: 08-01-2022 08:17 PM)
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LeelaChalapathi
Beginner Level 2
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All of  a sudden My M30s Is getting auto restarted .. checked in all settings and found auto restart is not enabled kindly give me suggestion ! nearest service center guy saying to change the motherboard coast  of 7k ?

5 Comments
Salians
Active Level 3
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Hi this happened on my uncle's phone a couple of days ago. It kept restarting again and again, same things was told by service center, need to change the motherboard, I would rather suggest you to buy another phone if your phone is old
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cs_member8
Moderator
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Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.
 
Warm Regards,
Samsung Customer Support 

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Share your logs to membersindia@samsung.com

Check this out to get log files

https://r2.community.samsung.com/t5/Galaxy-M/Restarting-Issue-Device-Log/td-p/8902759

So that it will be helpful to fix this issue
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JithinAjith
Expert Level 1
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1. Settings 》Apps 》tap 3 dots 》Reset app preferences

2. Settings 》Device Care 》Battery 》Background usage limits 》
* Deep sleeping apps 》select all apps
* Sleeping apps 》select all apps

3. Settings 》Apps 》
Android system Web view 》Tap on 3 dots 》uninstall update
Android system intelligence 》Tap on 3 dots 》uninstall update
Chrome 》Tap on 3 dots 》uninstall update

4. Playstore 》Storge 》Clear data

5. Update all apps
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Others
Don't buy Samsung phone, it creates problems through updates and heavy charges through service centers. I am also facing same issue
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