Original topic:

After S24 ultra One UI 7 update battery draining faster than usual

(Topic created on: 05-18-2025 10:43 PM)
155 Views
Rahul2410
Beginner Level 4
Options
Others
After S24 ultra One UI 7 update battery draining faster than usual 
7 Comments
RajakUltra
Active Level 3
Others
Mine as well even my 3 years iphone 12 giving better battery than this after update 😭
0 Likes
SarathChandra
Active Level 8
Others
Yeah bro, same here. I am sure they will fix it with upcoming update.
0 Likes
Mani4
Expert Level 5
Others
Please try to clear cache partition after booting in recovery mode, if not solved format, the device after backup. If it works, you can mark this as a solution, which will also help other users. To do so, click the three dots in my reply section and select "Accept Solution." Thank you!
0 Likes
ANKUSH20
Active Level 6
Others
If the S series face this issues then M series are 🙃😑
0 Likes
Shonzzzz
Expert Level 5
Others
Nice post ❤
please like my post 🙏
0 Likes
cs_member10
Moderator
Moderator
Options
Others

Dear Samsung member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.

Note: Charge in one go instead of charging many times as it affects the life span of battery and battery performance.

1. Perform Battery Optimization: Go to Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage, and Memory.

2. Turn off Wi-Fi, GPS, Bluetooth etc. when not in use.

3. Check device network fluctuation.
Avoid usage in areas with low network/fluctuation.

4. Reduce the display brightness level or set the device to auto-brightness mode.

5. Adjust screen timeout settings: Go to Settings > Display > Screen timeout > Select the minimum screen timeout.

6. Check which application is or interface is using more battery from device care and try to update app or avoid using that app.

7. Close background running apps.

8. Turn off auto sync of e-mails, app data etc.
Open notification panel > Turn off auto sync option.

9. Reset the device:
IMPORTANT:
• Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
• Remember google password before resetting the device because it is required during initial setup.
• If you do not remember it, then reset, (Forgot password) your google account.
• For this:
• Open Gmail (https://accounts.google.com/servicelogin) > forgot password >Select ""try another way"" > Next > Enter a new password > Next

Please follow the below steps to reset the device:
Settings > General Management > Reset > Temporary cloud backup or External storage backup > tab on Factory data reset (This will erase all data, including files and downloaded apps)

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send).

Warm Regards,
Samsung Customer Support

0 Likes