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03-23-2022 07:02 PM (Last edited 03-23-2022 08:34 PM ) in
OthersUninstall every app you Don't use and also the one you think are causing this ads.
If you still see them boot in safe mode and see if you see any ads if you don't see any ads that means it's from third party apps and if you still see them(then u have to Uninstall every third part app)
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03-30-2022 07:48 PM in
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04-17-2022 05:53 PM in
OthersDear Samsung member,
Greetings from Samsung customer support.
Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.
First thing’s first, the best way to avoid ads on your Samsung Galaxy phone is by stopping them before they start. Samsung’s ads are all opt in, so being vigilant during set-up can help you to avoid them. You can find the opt in for ads option in the setup of your Samsung account. The ‘use the customisation service’ toggle will enable personalised promotions on Samsung apps. This won’t fully disable ads but will stop them from being personalised with your data.
If you missed this option during set-up, you can still opt out of personalised ads by following these steps:
1
Open ‘Settings’
2
Tap on ‘Samsung Account’
3
Head to the ‘Privacy’ section
4
Click on 'customisation service'
5
This brings up a link to your Privacy Settings
6
Turn off the customisation service
In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Ask question).
Thank you for writing to Samsung.
Warm regard,
Samsung customer support