Original topic:

A73 5G issue after updating one UI 6

(Topic created on: 12-09-2023 03:34 PM)
532 Views
puvvu
Active Level 2
Options
Others
Hi there, 

My A73 5G is getting switch off and not turning on after updating the one UI 6 software. I went to service center and they said mother board issue. How come the mother board impacted due to the software update?? 🤔 Now I can't afford 15000 rupees to replace the mother board as per service center information. The phone cost is 45000 rupees and I used it about 15 months only. Very Disappointed with the new software. 😕 pls fix it soon. Pls Call 📞 me Samsung. 
4 Comments
pnarasimha
Active Level 7
Others
Super twist and awesome strike by Samsung. Better select a model wisely next time
puvvu
Active Level 2
Others
Thanks for replying
0 Likes
cs_member10
Moderator
Moderator
Options
Others

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you share the jobsheet number and contact details on the Samsung Members Application (Open Samsung Members Application > Support> Ask question > Type your query > Send). So it will be helpful to us to resolve your issue.

Warm Regards,
Samsung Customer Support

0 Likes
puvvu
Active Level 2
Others
OK thanks
0 Likes