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03-28-2024 05:06 PM in
Others
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03-29-2024 01:46 PM in
OthersDear Samsung Member,
Greetings from Samsung Customer Support!
As per your query, you are unable to use 5G on your device kindly visit the given links to resolve your issue.
How to use 5G in your Galaxy device: https://www.samsung.com/in/support/mobile-devices/how-to-use-5g-on-your-galaxy-phone/
Network optimization: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...
Note: kindly contact your network service provider once to make sure there is no issue from their end.
In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
Warm Regards,
Samsung Customer Support
