wallpaper and homescreen turns black

[A31samsung]

Heating issues, wallpaper and homescreen turns black as soon as keeping samsung wallpaper, facing it after the Android update 11. Please provide the solution.

[Vicky_A52]

Try wipe cache partition

[A31samsung]

tried but didn't recover from the issue

[someone2805]

Are you using a31? When did you get android 11 on a31?

[A31samsung]

yes , this feb

[someone2805]

Which country u r from bro ?

[A31samsung]

India

[someone2805]

A31 didn't receive it's Android 11 in india yet

[A31samsung]

Oh what is the solution then?

[Ehsank]

Go to settings >apps>click 3 lines right side of "your apps" enable "show system app"
>>search in search bar (just type wallpaper services>click on it>storage >clear cache and data
Restart your phone and then try.