Original topic:

Something wrong with storage analyser after ONE UI6 update

(Topic created on: 12-25-2023 05:52 PM)
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v1_shakya
Active Level 1
Options
My Galaxy
After updating my Galaxy M14 5G when I open device care and start analysing storage then I see this :
image

How can be it possible samsung?
It showing that app are covering 85 GB storage [approx.] but the total space filled is 82 GB [approx.]. 
Dear Samsung, please work on it. How can be a reputed company ignore this.
5 Comments
CodingNET
Active Level 6
My Galaxy
Yup.
It'll as ONE UI 6 [Aka Android 14] requires 64GB of your storage. All apps will be updates as per the update. But, if you wanna rollback, direct message me
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My Galaxy
One Ui 6.01703514039801.jpg
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AJAB_MORIA
Expert Level 5
My Galaxy
1). Do factory reset for once (if possible).
2). Uninstall useless apps.
3). Don't save posts and reels in Instagram and Facebook.
4). Delete (youtube) downloaded videos.
5). Do restart your phone Everyday.

I hope doing all this will make you feel good.🙂
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v1_shakya
Active Level 1
My Galaxy
😊 Thanks for help
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cs_member10
Moderator
Moderator
Options
My Galaxy

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. This will help us to further investigate and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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