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06-27-2021 01:15 AM in
My Galaxy- Mark as New
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06-27-2021 08:04 AM (Last edited 06-27-2021 08:17 AM ) in
My GalaxyIf issue solve. Its maybe issue with back cover/case.
Purchase a good one in which grip sensor works. Like soft silicone case. Hard plastic case wont work properly becoz its hard
This feature works like this" lift phone and turn screen towards you and see screen".
For people who dont know where this feature is available, Can turn on or off this motion sensor from
Settings> advanced features> motions and gestures> lift to wake
If its not available there, then it means your phone doesnt have grip sensor
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06-27-2021 09:28 AM in
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06-30-2021 10:01 PM in
My GalaxyDear Samsung Member,
Greetings from Samsung Customer Support!
We apologize for your inconvenience. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Note. please attach the error log file within 15 minutes of the error occurred.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
