Original topic:

Is there any New Update for S21 FE 5G for removing Green line Issue?

(Topic created on: 01-07-2024 10:48 AM)
395 Views
Tirthabratapanja
Active Level 3
Options
My Galaxy
Suddenly on 14th December first greenline arrived 

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over my screen and after that I got a update of one UI 6 on 22nd of December and I got another green line on that night now I am waiting for the fix of this green line issue cause I don't want to spend 13000 for screen replacement at service centre as there is no fault of mine and everything happen cause of the Samsung software so hope to get another update which can fix these green line issue

16 Comments
Veryna
Active Level 4
My Galaxy
I have 15 green lines on my phone. I took it to Samsung Service Center and they asked me to replace the screen myself. Lesson learnt. Don't ever buy a Samsung product again. We all learn it the hard way. Samsung is the worst.
Oneui_new
Expert Level 5
My Galaxy
Not only samsung. This green line issue is coming in most of all company phones even in apple too. The best solution is don't buy phones which comes with amoled display. Buy phones which have ips LCD display.
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Veryna
Active Level 4
My Galaxy
You may be right. But other brands take ownership of the issue. Samsung does not.
Oneui_new
Expert Level 5
My Galaxy
Samsung replaced many people's galaxy S20 plus display in free of costs. You can ask samsung to solve the problem otherwise tell them you will go to consumer court.
Animesh07
Active Level 4
My Galaxy
so finally starting in samsung phones rapidly
My Galaxy
I think if Samsung won't take responsibility for this issue, for a phone which is bought at the price tag of 54999.00 and damage the Phone with their software bug and say give 13000 to replace the Screen , we should go to consumer court.
cs_member10
Moderator
Moderator
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My Galaxy

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

Check your device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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