Original topic:

few problems after security patch update

(Topic created on: 12-24-2019 08:14 PM)
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Nkorpion
Active Level 1
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Kolkata
Hi,
After the last two security updates, I have lost few instant actions from my phone like 
1. One press power button to put off the torch.
2. Hands free button play/pause not working any more(tested with many branded handsfree earplugs).

These are some prior issues for me since I use them frequently. Kindly take a look over these if it can be solved.
One more thing galaxy j7 max is not getting any software update, that is really disappointing.

Thanks 
8 Comments
Kolkata
which phone???
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Nkorpion
Active Level 1
Kolkata
galaxy j7 max
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Kolkata
you can reset your device and check out. because after update some problems caused on some devices, on the time of pie update some problems occurred but after reset it's has solved.
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Nkorpion
Active Level 1
Kolkata
thanks for the suggestion but I did it already.
result is same.
Rutwik07
Active Level 6
Kolkata
do hard reset
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Nkorpion
Active Level 1
Kolkata
How to do that?
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PratShekhar
Active Level 1
Kolkata
similar things with my j7 max too, moreover in-call speaker and mic not working as well
Nkorpion
Active Level 1
Kolkata
Another problem identified today; smart glow settings cannot be reached for specific contacts. The phone is now slow like a snail.

What are you doing samsung. you want us to switch the phone company or what?
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