Battery draining issue

[Sohan29838]

From past few days I noticed that the one UI home application has been draining tremendous amount of battery. I am currently using Galaxy A14 5g with One UI 6.1. 

Please provide me suggestions to somehow stop this from happening as the app is draining around 50-60% battery 

[Shotby_mihir]

If One UI Home is draining excessive battery on your Galaxy A14 5G with One UI 6.1, try restarting your device first. Clear the cache for One UI Home in Settings > Apps > One UI Home > Storage & cache > Clear cache, then restart your phone. Ensure your device and apps are updated in Settings > Software update. Optimize battery usage by disabling unnecessary features and checking background app activity in Settings > Battery. If problems continue, contact Samsung support or visit a service center for further assistance.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we want to inform you that the usage of the battery is different for every application, some apps consume more battery depending on the screen time, network fluctuation, refresh rate, etc. Kindly perform the following steps to resolve your issue by using the given links.

Galaxy device Battery drain issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

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