Original topic:

Battery Drain Issue

(Topic created on: 01-29-2024 11:48 AM)
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papai12
Active Level 4
Options
Kolkata
After updating UI 6.0 with Android 14 facing heavy battery Drain Issue. Any one facing this type of problem.
8 Comments
Dëv
Active Level 4
Kolkata
Yes same problem specially when it's near 15% it goes sudden down after that
Kolkata
Me too facing same issue. Before the update I could manage almost a day without charging
arvindhere9
Beginner Level 2
Kolkata
Same here. Samsung should do something about their battery performance
Mehz
Active Level 7
Kolkata
Yesss im facing on s23ultra its not even lasting a day
JSS28
Active Level 8
Kolkata
Nah, i don't see that
Mine has a 6000mah battery
So, no issue
6h screen time with 47 percent of battery loss
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Mehedi-Tech
Active Level 5
Kolkata
January Security Patch have lots of issues.
papai12
Active Level 4
Kolkata
Kab tak aye ga?
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cs_member10
Moderator
Moderator
Options
Kolkata

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you kindly perform the following steps to resolve your issue.

Charge in one go instead of charging many times as it affects the life span of the battery and battery performance

Perform Battery Optimization
Battery optimization helps you to boost the battery performance of your device. To check battery optimization:
Settings > Select Device Maintenance/Device Care/Battery and device care > Optimize > Optimize all options like Battery, Storage, and Memory

Turn off Wi-Fi, GPS, Bluetooth, etc.
Turn off unused functions like Wi-Fi, GPS, Bluetooth, and location settings when not using them: On the home screen swipe down the notification panel > Turn off Wi-Fi, GPS, Bluetooth, and other connectivity features when not using them.

Check device network fluctuation
Kindly check whether the mobile network fluctuates frequently or if the network signal is low in your area. In both cases, the battery will drain considerably fast.
Recommendation: We recommend you avoid using it in areas with low network/fluctuation.

Reduce display brightness level
Kindly set the device display brightness in auto mode (If available).
Adjust screen timeout settings: Settings > Display > Screen timeout > Select minimum screen timeout.

Check and update the App: Kindly check which application or interface is using more battery from device care. And try to update the app or avoid using that app.

Close background running apps
Close all the background running apps when not using them,

Turn off auto sync of e-mails, app data, etc.
We request you turn off the auto sync option, it will stop the synchronization of the device with the server & reduce the battery drainage.
The steps to turn off auto sync are:
1. Swipe down on the home screen to open the notification panel.
2. Turn off the auto sync option.
Check your device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue persists kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

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