I am using S21 FE from 2023, now suddenly its battery is showing weak in diagnostic, also its overheating. So question is prices of parts or accessories are different on stores or they all have same price and charges
Online prices are the same, I mean, from the official Samsung website. You can see the official prices and add a small amount to them as labor charges. It is just a way to find out the approximate cost. Then, visit your nearest Samsung service center for battery replacement.
I didn't get what you meant by accessories or parts prices. I mean, did you ask about the difference in price in different stores based on location, or online versus offline price differences? Be specific, brother.
Almost every store has the same price; a little bit is affected by location. Plains are cheap, while the price on mountains is more (at some places only). Overall, you can expect the same price with a minute difference.
No, I don't really think so. Online and offline prices can differ sometimes, but offline prices at two different stores are the same. The time period may vary. Some service centers take less time, while others take more. And time is money, so you should check it yourself, brother.
We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.
Please perform the below-mentioned troubleshooting steps, these may help in resolving your concerns.
▶ Galaxy device Battery drainage issue: Note: Charge in one go instead of charging many times as it affects the life span of battery and battery performance.
1. Perform Battery Optimization: Go to Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage, and Memory.
2. Check device network fluctuation. Avoid usage in areas with low network/fluctuation.
3. Adjust screen timeout settings: Go to Settings > Display > Screen timeout > Select the minimum screen timeout.
4. Check which application is or interface is using more battery from device care and try to update app or avoid using that app.
6. Turn off auto sync of e-mails, app data etc. Open notification panel > Turn off auto sync option.
▶ Galaxy device heating issue: 1.Turn off Wi-Fi, GPS, Bluetooth, and other connectivity features when not using them. 2. Decrease the screen brightness. 3. Close background running apps. 4. Uninstall the unnecessary apps. 5. Reduce long duration of graphics intensive gaming sessions as it may cause heating issue. 6. Avoid usage of mobile phone when charging.
7. Update software: Go to Settings > Software update > Download and install > Check for software update > If Software update available > Download > Downloading updates > Install now Note: Your phone will restart after the update is installed.
8. Reset the device: IMPORTANT: • Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite. • Remember google password before resetting the device because it is required during initial setup. • If you do not remember it, then reset, (Forgot password) your google account. • For this: • Open Gmail (https://accounts.google.com/servicelogin) > forgot password >Select ""try another way"" > Next > Enter a new password > Next
Please follow the below steps to reset the device: Settings > General Management > Reset > Temporary cloud backup or External storage backup > tap on Factory data reset (This will erase all data, including files and downloaded apps)
If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)
