Original topic:

S24 ULTRA Display very very bright

(Topic created on: 01-27-2024 07:43 PM)
128 Views
S24ULTRA
Active Level 2
Options
Hyderabad
Even after applying DarkMode contrast theme as home screen backend my S24 Ultra screen is very bright ( More whitish color)... Very uneasy to see screen or letters....Samsung plz release patch to fix this issue ASAP....

My S23 or S21 home screen display looks black..and great to see in day light....Definetly some issue with S24
7 Comments
Hyderabad
I agreed 👍
0 Likes
R6S-Buck
Active Level 6
Hyderabad
Please enable the Adaptive Color Tone and Adaptive Brightness features within the Display settings. Additionally, you may also activate the Extra Dim option.
S24ULTRA
Active Level 2
Hyderabad
Tried playing with the settings advised..not much relief..My suspect is probably the S24 default theme is making the phone background more bright!!
0 Likes
cs_member10
Expert Level 5
Hyderabad

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to further investigate and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

0 Likes
S24ULTRA
Active Level 2
Hyderabad
Thanks error report sent
0 Likes
S24ULTRA
Active Level 2
Hyderabad
0 Likes