Original topic:

Network connectivity issue with wifi

(Topic created on: 08-13-2020 10:20 PM)
251 Views
kumardheerajsingh
Beginner Level 2
Options
Hyderabad
I am using Samsung M31 but frequently I am getting wifi connectivity issue.
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7 Comments
Ehsank
Expert Level 5
Hyderabad
are you connected with mobile hotspot or router?
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Hyderabad
I am using Netgear router and act fiber net internet connection
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Ehsank
Expert Level 5
Hyderabad
ok do one thing go to settings >General Management >reset>
reset network settings
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Ehsank
Expert Level 5
Hyderabad
if it is worked or not give feedback here so that I can give u more option
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Taichiman
Beginner Level 2
Hyderabad
I also have same issues I reset it but still doesn't work
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Ehsank
Expert Level 5
Hyderabad
what is the exact issue?
not connected
or connection poor
or not showing wifi on your mobile or what explain clear and exact issue
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Samsung_Support5
Moderator
Moderator
Options
Hyderabad

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Reset Network Settings: Go to apps screen >Settings >General Management >Reset >Reset Network Setting.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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