- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-29-2023 10:14 AM in
Hyderabad- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-29-2023 10:37 AM in
Hyderabad- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-29-2023 10:45 AM in
Hyderabad
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
11-29-2023 06:08 PM in
HyderabadDear Samsung Member,
Greetings from Samsung Customer Support!
As per your query, kindly perform the following steps to resolve your issue. However, we are taking your valuable feedback regarding this.
Galaxy device network issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...
Galaxy device wi-fi disconnection issue:
Forget the Network: Settings > Connections > Wi-Fi > Wi-Fi network > Tap and hold the Wi-Fi network that you're having trouble with until the menu allows you to select Forget Network.
Restart the Router and Mobile Device.
Reset settings: Settings > General Management > Reset.
Reset network settings: Reset Wi-Fi, Bluetooth, and other network settings to their default.
Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/
Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...
If the issue still persists kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
Warm Regards,
Samsung Customer Support
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-10-2024 03:31 PM in
Hyderabad