Original topic:

Wifi and Network Connectivity Issue after update to Ui 6

(Topic created on: 11-29-2023 10:14 AM)
275 Views
NamanJain007
Beginner Level 2
Options
Hyderabad
I am facing wifi and network issue after updating my Galaxy S23 Ultra. Wifi is being disconnected time and again and even it's taking unusual time to load and download. Please release an update for the same.
4 Comments
Hyderabad
Performance system reset settings
0 Likes
NamanJain007
Beginner Level 2
Hyderabad
Thanks for the same. What exactly I need to do? Do you have any idea.
0 Likes
cs_member10
Moderator
Moderator
Options
Hyderabad

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, kindly perform the following steps to resolve your issue. However, we are taking your valuable feedback regarding this.

Galaxy device network issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

Galaxy device wi-fi disconnection issue:
Forget the Network: Settings > Connections > Wi-Fi > Wi-Fi network > Tap and hold the Wi-Fi network that you're having trouble with until the menu allows you to select Forget Network.

Restart the Router and Mobile Device.

Reset settings: Settings > General Management > Reset.
Reset network settings: Reset Wi-Fi, Bluetooth, and other network settings to their default.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue still persists kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

0 Likes
Hyderabad
Please check my post, maybe it's the same issue.
0 Likes