Original topic:

Touch problem while gaming

(Topic created on: 12-17-2023 01:35 PM)
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ShobhitMishra
Active Level 1
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Gaming Hub
Touch problem while gaming galaxy s23 ultra 
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8 Comments
aaryanp
Active Level 4
Gaming Hub
What kinda of touch issues? Please elaborate. Also, do you have tempered glass installed?
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ShobhitMishra
Active Level 1
Gaming Hub
Yes
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aaryanp
Active Level 4
Gaming Hub
Try turning on Touch Sensitivity option from Settings > Display
Scroll down, and you will find the option to turn on "Touch Sensitivity." Turn it on and check if it helps.
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ShobhitMishra
Active Level 1
Gaming Hub
I've done all that but I'm still having trouble.
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aaryanp
Active Level 4
Gaming Hub
Is your phone screen in good condition along with tempered glass? Sometimes, oily stuff also makes a screen buggy.
Also, is this issue happening after any specific update?
If you are not in any of the above scenarios, I recommend you contact Samsung customer support ASAP.
cs_member10
Moderator
Moderator
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Gaming Hub

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you kindly perform the following steps to resolve your issue.

Remove the screen protectors and cover from the device once and check the issue after restarting the device.

Press the power and volume down keys simultaneously for a few seconds.

Check space availability: Settings > Device Care >Storage.

You can check the device in safe mode and for the same mode you can tap on the given link. https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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DgenX
Active Level 1
Gaming Hub
Thank you for raising this concern. I bought s23 ultra 4 days ago and even I am experiencing the same touch sensitivity issue while gaming.It simply doesn't respond the way it should. No tempered glass just the wallet case cover and did all the recommended settings. Not sure what should be done to resolve it
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SHRN1
Active Level 7
Gaming Hub
Yes I have f23

Same issues
Touch not responding quickly

Pubg mobile aim issues while

Swiping screen

Per pixel scrolling not good

It lags while aim or not go to specific pixels on point

Some time delayed in Swiping screen pubg

Some time touch responding slow


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