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Original topic:

samsung galaxy z fold 6 Ai Options Not Showing

(Topic created on: 09-10-2024 12:29 PM)
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Fuzel-arodiya
Active Level 5
Options
Galaxy Z
I have a already using the samsung galaxy z fold 6 after update my device one ui 6.1.1 
Problem 1👇
Open my Gallery&any photos Open actually problem is not showing ai options in Gallery any photos any photos 


2 Solutions


Accepted Solutions
Solution
goodthings
Expert Level 5
Galaxy Z
Kindly reset factory data with backup then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

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Solution
cs_member10
Expert Level 5
Galaxy Z

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

Clear app cache through Device care:
Settings > Device care > Storage > CLEAN NOW.

The clear cache memory of a particular application:
Settings > Apps > Now pick the app you like to clear off the cache memory > Storage > Clear Cache.

Reset the device Settings: Settings > General Management > Reset settings>Reset all settings to their default.

Enable the app permissions: Go to App Info > Permissions > Notifications > Notification Categories > Find the required notification and turn it on.

Keep your app updated: Tap on Google Play Store app or Galaxy Store> Manage apps & device> Apps available to update> If you want to update apps individually, tap See details and then tap the Update button next to the app you would like to update.

In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

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5 Comments
Solution
goodthings
Expert Level 5
Galaxy Z
Kindly reset factory data with backup then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy Z
Your's most welcome to here.
Fuzel-arodiya
Active Level 5
Galaxy Z
Hello Broo.
one ui 7 beta for galaxy z fold 6 release date in india 🇮🇳 ??
goodthings
Expert Level 5
Galaxy Z
Nobody can't tell you fix date for any update here but you will be get it may be within 2 months. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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Solution
cs_member10
Expert Level 5
Galaxy Z

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

Clear app cache through Device care:
Settings > Device care > Storage > CLEAN NOW.

The clear cache memory of a particular application:
Settings > Apps > Now pick the app you like to clear off the cache memory > Storage > Clear Cache.

Reset the device Settings: Settings > General Management > Reset settings>Reset all settings to their default.

Enable the app permissions: Go to App Info > Permissions > Notifications > Notification Categories > Find the required notification and turn it on.

Keep your app updated: Tap on Google Play Store app or Galaxy Store> Manage apps & device> Apps available to update> If you want to update apps individually, tap See details and then tap the Update button next to the app you would like to update.

In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

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