Original topic:

Z FOLD 5 OTG ISSUE

(Topic created on: 4 weeks ago)
60 Views
mohan0990
Active Level 3
Options
Galaxy Z
Hi i am using zfold 5 from past 1 1/2 year recently OTG is not working ( worked previously) and i've done all the changes (like usb settings) and factory data reset also still the issue exist. 

And i visited to service center and they said its hardware port issue, and ive changed its also still the issue exist .

What to do? Any facing the same issue 

Any Recommendations ??
1 Comment
cs_member10
Moderator
Moderator
Options
Galaxy Z

Dear Samsung Member,

Greetings from Samsung Customer Support!

As you have already connected with our service team, they have guided you after inspecting the device regarding the parts replacement. We recommend that you kindly coordinate with the service team for any further assistance regarding this matter.

They will ensure you receive original parts at a genuine cost, along with a service invoice.

Warm Regards,
Samsung Customer Support

0 Likes