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Original topic:

Screen exchange

(Topic created on: 04-19-2026 02:08 PM)
222 Views
yashijain
Beginner Level 3
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‎04-19-2026 02:08 PM in 

Galaxy Z
I broke my back screen ,its only been 4 months is there any way i can get free exchange of screen 

7 Comments
CaspianDove
Active Level 8
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‎04-19-2026 02:24 PM in 

Galaxy Z
Physical damage like a broken back screen usually isn’t covered under standard warranty, so free replacement is unlikely. If you have Samsung Care+ or any accidental damage protection, then it might be covered. Otherwise, you’ll need a paid repair at an authorized service center.
yashijain
Beginner Level 3
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‎04-19-2026 02:41 PM in 

Galaxy Z
Okay thank you
CaspianDove
Active Level 8
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‎04-19-2026 05:19 PM in 

Galaxy Z
No problem
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CaspianDove
Active Level 8
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‎04-19-2026 11:00 PM in 

Galaxy Z
Accept my solution if it helped you 😊
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8272015080
Active Level 4
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‎04-19-2026 02:32 PM in 

Galaxy Z
Hi
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8272015080
Active Level 4
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‎04-19-2026 02:32 PM in 

Galaxy Z
❤😊
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cs_member10
Moderator
Moderator
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‎04-20-2026 01:16 PM in 

Galaxy Z

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you kindly visit the service center and inspect your device with the technical team end, they will provide you with all the information in a better way after inspecting the device physically.

You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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